Hiring, Pricing & Procurement FAQs

An accurate security quote needs the assignment’s scope, not just an address and a request for “one guard.” Provide the property or event type, exact location, requested start date, operating dates, daily hours, number of entrances or posts, site size, public access, expected attendance or occupancy, and whether the need is temporary or ongoing.

Arrow advertises a free on-site security consultation and quote. A useful consultation should combine an interview with a physical walk-through. The representative first learns why security is being considered, who uses the property, when activity occurs, what incidents or concerns exist, which assets and people matter most, and how the client currently responds.

Arrow’s public site does not state a universal startup time, and a responsible security company should not promise one without reviewing the assignment. Start time depends on the location, schedule, number of officers, armed or unarmed status, required experience, contract approval, post orders, site orientation, equipment, and whether the need is one shift or ongoing coverage.

Prospective clients can ask Arrow for references from organizations with a similar property, schedule, and service model. Whether a particular client can be named depends on permission, confidentiality, contract terms, and security sensitivity. A provider should never disclose a protected site, incident history, staffing plan, or contact without authorization.

Arrow’s public website does not state universal contract minimums, minimum shift lengths, deposits, or cancellation terms. Those conditions can vary by assignment, so they must be confirmed in the written quote and agreement before service is scheduled.

A useful on-site security assessment examines people, assets, operations, threats, vulnerabilities, existing controls, and the consequences of disruption. It should consider both intentional acts and safety conditions that affect an officer’s assignment. The goal is to prioritize realistic improvements, not generate a list of frightening possibilities.