Arrow Security, Inc.
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Security FAQs

Clear, sourced answers to the questions Arizona organizations ask when planning guard coverage, evaluating surveillance, preparing for emergencies, and comparing security options.

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Security Guard Services

Answers about guard services, provider selection, patrol, legal authority, pricing, reporting, and security-program management.

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Industry Security

Security planning answers organized around the operating environments, people, and assets Arizona organizations need to protect.

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Camera Towers & Surveillance

Practical answers about portable camera towers, surveillance technology, monitoring, privacy, and choosing the right coverage model.

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Emergency Readiness & Training

Answers about emergency planning, response training, First Aid and CPR, fingerprinting, licensing education, and firearms training.

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Emergency Response Training

What is the maximum class size for private group training?

HSI’s current AVIRT course overview lists a student-to-instructor ratio of 15:1 and a student-to-equipment ratio of 1:1. That means a private group larger than 15 may require additional authorized instructors, separate sections, or another approved arrangement; it does not necessarily mean the organization can train only 15 people total.

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Emergency Response Training

How much does emergency-response group training cost?

Arrow does not publish a current standard price for private emergency-response group training on its main training page. The accurate answer is to request a written quote. Cost may depend on participant count, number of instructors, course format, online modules, location and travel, facility or equipment needs, customization, multiple sessions, certificates, bleeding-control materials, and cancellation terms.

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Firearms & Defensive Training

What is judgmental firearms simulator training?

Judgmental firearms simulator training uses interactive video scenarios and simulated equipment to practice observation, communication, threat assessment, and decision-making under time pressure. The participant may need to decide whether to issue commands, disengage, seek cover, call for help, or use a simulated level of force. A qualified instructor pauses and debriefs scenarios so the learning focuses on articulation and choices—not a video-game score.

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Firearms & Defensive Training

Who benefits from judgmental firearms training?

Judgmental firearms training may benefit armed security officers, qualified firearms owners, organizational safety personnel, or other adults who need structured practice in recognizing threats, communicating, and making defensible decisions. The best candidates already understand basic firearm safety and want instructor-led scenario feedback rather than marksmanship practice alone.

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Firearms & Defensive Training

Does Arrow offer concealed-carry and defensive-tactics classes?

Arrow’s current training page links to a concealed-carry course, while ArizonaGuardCards.com is the clearer owner of guard-card and defensive-tactics training. Arrow’s page also lists defensive-tactics topics including pepper spray, handcuffing, air Taser, and impact-weapon certification. Availability, delivery format, prerequisites, equipment, legal scope, prices, dates, and certificates can change, so students should verify the current course owner and registration page before enrolling.

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Emergency Planning

What information should an organization include in a workplace emergency action plan?

A workplace emergency action plan should identify foreseeable emergencies and give employees clear, site-specific actions. When OSHA’s 29 CFR 1910.38 applies, minimum elements include procedures for reporting emergencies; evacuation and exit assignments; procedures for employees who remain for critical operations; accounting for employees after evacuation; rescue or medical duties; and names or job titles to contact for more information.

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