The short answer
Arrow advertises a free on-site security consultation and quote. A useful consultation should combine an interview with a physical walk-through. The representative first learns why security is being considered, who uses the property, when activity occurs, what incidents or concerns exist, which assets and people matter most, and how the client currently responds.
What to know
During the walk-through, both parties can examine entrances, exits, gates, parking, perimeter gaps, lighting, blind spots, cameras, alarms, restricted areas, delivery routes, assembly areas, emergency access, and locations that become isolated after hours. The representative should also review the desired schedule, armed or unarmed considerations, access-control duties, patrol methods, communications, report expectations, officer accommodations, site hazards, and coordination with management or first responders.
The consultation is not a promise that every vulnerability will be found or that incidents can be prevented. Its practical output should be a written proposal describing recommended posts or patrols, coverage hours, duties, equipment, supervision, reporting, assumptions, price terms, and exclusions. Clients should identify which recommendations are essential, optional, or already addressed by another control. If the site is complex, ask whether Arrow will provide a formal written assessment or only a staffing quote, and whether later changes to the property require a new review.