The short answer
They should. A state guard registration establishes a baseline, but it does not teach every officer the layout, hazards, people, systems, and procedures of a particular assignment. Site-specific orientation should occur before an officer works independently and should be documented. Industry-specific training should be added when the environment creates specialized duties or risks.
What to know
Core orientation can cover post orders, patrol routes, access levels, emergency contacts, alarms, keys, communications, incident notifications, report standards, prohibited actions, and site hazards. A construction officer may need PPE and active-work-zone rules. Healthcare requires de-escalation, privacy awareness, emergency codes, and clinical boundaries. Schools require youth-appropriate interaction and a precise distinction between private security and law enforcement. Hospitality and residential assignments emphasize service, privacy, and community procedures.
Training should include a way to confirm understanding—a supervised shift, practical demonstration, knowledge check, or signed acknowledgement—and should be refreshed when post orders, equipment, risk, or the site changes. Arrow describes its officers as trained and publishes services across many industries, but its public site does not explain a standardized site-orientation process. Clients should ask who trains the officer, how long orientation takes, what records are kept, whether relief officers receive the same information, and how supervisors correct knowledge gaps.