The short answer
Arrow’s healthcare page states that it offers a single officer, a full on-site team, short- or long-term 24/7 healthcare security coverage, and service throughout Arizona. Those are current website claims as of July 19, 2026; they are not a guarantee of staffing for a particular facility. Actual availability, startup timing, qualified relief coverage, staffing levels, and geographic service must be confirmed for the requested dates and documented in the proposal.
What to know
The right model depends on duties and risk. A small urgent-care location may need one officer during peak or closing hours. A hospital with multiple entrances, an emergency department, parking structures, restricted units, and continuous operations may require separate posts, patrol assignments, supervision, and break relief. Staffing should also account for call volume, visitor traffic, workplace-violence history, behavioral-health services, response expectations, and whether an officer must remain at a fixed location.
Before requesting a quote, provide floor plans or a site walk, hours, entrances, incident trends, post requirements, emergency procedures, and any healthcare-specific training standards. Arrow should then issue a written proposal covering posts, shifts, supervision, reporting, replacements, and escalation. “24/7 coverage” should mean a documented staffing plan—not an unsupported promise that every incident can be prevented or resolved immediately.