The short answer
Security officers can provide an employee safety escort from a workplace exit to a vehicle when that duty is included in the assignment and an officer is available. An escort adds a trained, visible companion and a direct means to report suspicious conditions; it does not guarantee personal safety or substitute for calling 911 when a threat is immediate.
What to know
The program should define who may request an escort, the hours offered, the request method, expected wait, service boundaries, and what happens when the on-duty officer cannot leave a critical post. Officers should know safe routes, lighting and camera coverage, property limits, and communication procedures. They should not transport employees in a vehicle unless the company specifically authorizes, insures, and trains for that service.
Escorts work best within a broader parking-lot plan. Maintain lighting, trim sightline obstructions, repair gates and emergency phones, encourage prompt hazard reporting, vary patrol patterns, and review incidents by time and location. OSHA’s healthcare workplace-violence guidance includes security escorts or shuttles to parking and public transportation as a potential control, illustrating how the measure can fit a larger prevention program. Arrow offers patrol services, but its public site does not promise employee escorts. The duty, coverage limits, and staffing impact should be confirmed in writing.