The short answer
Arrow provides armed and unarmed officers, on-site contract security, mobile or foot patrol, access-control support, and portable camera towers for commercial properties. A program can cover offices, shopping properties, business campuses, mixed-use locations, parking areas, warehouses, or other facilities, subject to the site assessment and written scope.
What to know
Common duties include lobby or gate coverage, visitor and vendor verification, restricted-area protection, opening or closing checks, perimeter and parking patrol, alarm or camera response, hazard reporting, incident documentation, and coordination with management or public responders. Arrow states that its physical security can integrate with commercial electronic systems, but the specific cameras, access-control platform, permissions, and monitoring duties must be confirmed.
The best service model reflects tenant schedules, public access, deliveries, vacant areas, valuable assets, employee arrivals, prior incidents, and after-hours conditions. A downtown office, retail center, industrial yard, and multi-tenant property need different post orders. The proposal should identify each post, patrol route, schedule, armed or unarmed status, report type, supervision, and response limits. It should also explain how officers work with property management, tenants, maintenance, vendors, and emergency services. Guards can improve deterrence and response consistency, but must be part of a layered plan that includes lighting, locks, cameras, access procedures, and maintenance.