The short answer
Guards can administer approved access procedures for employees, visitors, vendors, trucks, and loading docks when the client defines those procedures in writing. Duties might include checking credentials or appointments, comparing drivers with shipment information, recording seal or vehicle details supplied by the client, issuing visitor passes, directing traffic to a safe waiting area, and notifying receiving personnel before entry.
What to know
The process should be designed jointly by security, operations, safety, and logistics teams. Define accepted identification, hours, delivery exceptions, after-hours approvals, trailer-drop rules, restricted zones, photography policies, and the person authorized to resolve discrepancies. Guards should not make purchasing decisions, open cargo without lawful authority and policy, or direct trucks in hazardous areas unless trained and assigned to do so.
Good access control creates an auditable chain of events without collecting unnecessary personal information. Logs should be accurate, protected, and retained according to client policy. At busy docks, traffic separation, high-visibility clothing, radio procedures, and clear handoff to warehouse staff are important. Arrow can provide officers for manufacturing facilities, but the provider and client must confirm the exact access-control technology, duties, and training before deployment.