The short answer
Arrow provides property-management clients with on-site security officers, courtesy and mobile patrol, property and parking checks, incident response, and daily activity reporting. Its published industry pages cover commercial properties, offices, HOAs, apartments and townhomes, mobile-home parks, retail, construction, hotels, and other managed assets, allowing a portfolio to use different coverage models by property.
What to know
At the assignment level, officers may patrol common areas and perimeters, support gate or visitor procedures, document hazards and rule concerns, address unauthorized presence within lawful post orders, contact emergency services, and report activity to management. Arrow’s property-management page states that its custom reporting app captures officer location as nightly reports are completed and that supervision includes site inspections. Clients should confirm current report fields, GPS detail, inspection frequency, and access.
For a portfolio, consistency is as important as staffing. Establish property-specific post orders, a shared escalation matrix, authorized contacts, report distribution, key and credential control, invoice allocation, and a process for changing schedules. Distinguish security responsibilities from leasing, maintenance, towing, code enforcement, and police functions. Review incident trends across locations to decide whether to change patrol timing, repair lighting or gates, add access controls, or temporarily increase coverage. Arrow advertises free on-site consultation; each property should still receive its own assessment rather than a copied plan.