The short answer
Contract security is an arrangement in which an organization hires a licensed security company to supply and manage officers for defined locations, schedules, and duties. The security company is generally responsible for recruiting, licensing verification, scheduling, payroll, relief coverage, supervision, and service administration, while the client defines business needs and approves site requirements.
What to know
The contract should do more than state an hourly rate. It should identify post locations, coverage hours, armed or unarmed status, officer qualifications, duties and exclusions, required equipment, supervision, reports, incident notifications, confidentiality, insurance, invoicing, term, cancellation, and how scope changes are approved. Detailed post orders then translate the agreement into shift-level instructions. The client should name people authorized to direct officers so conflicting informal requests do not undermine the plan.
Contract security differs from hiring an in-house employee because staffing and operational management remain with the security provider, subject to the agreement and applicable law. It can offer flexibility and access to relief personnel, but the client still needs active oversight: review reports, share site changes, report service problems, and evaluate outcomes. Arrow offers ongoing and short-term contract coverage across multiple Arizona property types. Its proposal should explain the management structure, service assumptions, and measurable expectations for the specific site rather than relying on generic promises.